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Delivery Information
Delivery ETA
The delivery ETA can be found at the top of each product page and the turnaround time can also be upgraded to 48h express on selected products. The turnaround time for each product includes production time.48h Express Example: If your order is placed on Monday with print-ready artwork uploaded by 5pm, the estimated delivery day will be Wednesday. Orders placed after 5pm or on public holidays will be processed the next working day. Tracking details will be emailed to you so you can check your estimated delivery date. Please ensure someone will be available to receive your order at the delivery address provided.
Urgent Orders
The fastest available turnaround is our 48h express service (on selected products). Unfortunately, we are unable to offer same day or next day services. If your order is urgent and falls within this time frame, please contact us.
Is your order time sensitive?
Although nearly all orders arrive on time, there are rare occasions when our delivery partner lets us down. We cannot guarantee the exact arrival date as production and delivery times are estimated. One Printer is not responsible for courier tracking and assumes no responsibility for refunds or reprints in the event of a delayed delivery by our courier partner.
Not going to be in?
Once your order has been dispatched you will be emailed your delivery tracking details. If you’re not going to be in, you might be able to update your delivery options using the tracking link provided to you. As we use different couriers for different orders, some delivery options may not be available to you. If you have missed your delivery, please contact the courier directly to organise redelivery.
